A blog by Treasure Valley IT about Computers, Computer and tech news, handy tech tips and tricks, and even tech savvy gift ideas.
Thursday, September 13, 2012
What TVIT can do for YOU
We are an IT company, that much you know. But what exactly does that mean?
Here at the front desk I get a lot of calls that start with "can you fix a...." "do you work on....", etc.
Generally the answers to these questions is "Yes." Here is a run down of a typical day for a Treasure Valley IT technician: Let's take a look at Nik's schedule today:
8am - 9am, on-site: Commercial Customer in Garden City, Router repair.
9am - 11:30, Bench (this means Nike is working on the system in our office): same Commercial customer as 8am appointment. "All computers are going super slow, possible virus."
11:30-12:30: Lunch (we let our technicians eat sometimes)
12:30-1:00, Remote (this is when Nik can get into a system remotely from his desk here at the office): Commercial customer, server updates. Server updates are done for some of our contracted customers behind the scenes when needed.
1:00-2:30,on-site, Residential Customer in Meridian: Help set up a wireless printer and fixing missing icons on their desktop.
2:30-5:00, on-site, Commercial customer in Nampa: Program load-balancing router; going from the load balancer to a 20 port switch.
So as you can see not only do the techs do a wide range of work but also all across the Valley. We've gone to Caldwell and beyond.
Interested in buying a new computer? Start here: Computers
Need Security Management for your business? Go here: Security Management
Or do you just want to talk or chat to a person, like me? Treasure Valley IT Home Page (We have live on-line support that gets you straight to yours truly)
So long story short; we'll do what we can to help. We'll remove viruses, set up your printer, make a link to favorite web page, and even network your office building. Just give us a call and we'll take it from there!
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