We are an IT company, that much you know. But what exactly does that mean?
Here at the front desk I get a lot of calls that start with "can you fix a...." "do you work on....", etc.
Generally the answers to these questions is "Yes." Here is a run down of a typical day for a Treasure Valley IT technician: Let's take a look at Nik's schedule today:
8am - 9am, on-site: Commercial Customer in Garden City, Router repair.
9am - 11:30, Bench (this means Nike is working on the system in our office): same Commercial customer as 8am appointment. "All computers are going super slow, possible virus."
11:30-12:30: Lunch (we let our technicians eat sometimes)
12:30-1:00, Remote (this is when Nik can get into a system remotely from his desk here at the office): Commercial customer, server updates. Server updates are done for some of our contracted customers behind the scenes when needed.
1:00-2:30,on-site, Residential Customer in Meridian: Help set up a wireless printer and fixing missing icons on their desktop.
2:30-5:00, on-site, Commercial customer in Nampa: Program load-balancing router; going from the load balancer to a 20 port switch.
So as you can see not only do the techs do a wide range of work but also all across the Valley. We've gone to Caldwell and beyond.
Interested in buying a new computer? Start here:
Computers
Need Security Management for your business? Go here:
Security Management
Or do you just want to talk or chat to a person, like me?
Treasure Valley IT Home Page (We have live on-line support that gets you straight to yours truly)
So long story short; we'll do what we can to help. We'll remove viruses, set up your printer, make a link to favorite web page, and even network your office building. Just give us a call and we'll take it from there!